How to Cancel Vivint

Vivint is also known as

  • Vivint (APX Alarm)
  • Vivint, Inc
  • Vivint Louisiana LLC.'s

About Vivint

With professional monitoring and installation, Vivint's home security approach takes the work out of the hands of homeowners. There is no option for self-installation. To begin, you will select one of three Vivint packages that can be customized to meet your needs, or you will build your own system from the ground up. To assist you with the customization process, contact a Vivint representative who will ask you a series of questions about your home to determine what equipment you require and provide you with a custom quote.

Vivint does not provide any home security packages that do not include professional monitoring. Monitoring plans begin at $19.99 per month, so homeowners should be prepared to pay monthly fees if they wish to investigate this home security option. If you prefer a home security system with no monthly fees, you should look into SimpliSafe or Abode.

Vivint offers three basic home security packages that can be customized with add-on equipment. Water sensors, contact break-in sensors, and doorbell cameras are examples of add-on devices. Vivint offers both outdoor and indoor smart cameras. Users can also add smart devices with home automation features to their home security system by selecting Vivint's Premium Plus Package. A smart thermostat, smart sensors, smart lighting, and a smart garage door opener are examples of home automation devices. Because most Vivint devices are wireless, professional installers should be able to place equipment in the best possible locations.

The Vivint app and the Vivint Smart Hub use a touchscreen to provide status and control options, including the ability to view camera feeds and control your security system. Users can receive notifications, create Custom Actions, and remotely control devices. All of Vivint's products are supported by both the app and the hub, but third-party compatibility is available via Amazon Alexa and Google Assistant devices.

Vivint does not offer a free trial period. Homeowners should go over all of the details with their Vivint-certified installers to ensure they understand exactly what they are getting and the costs involved. Buyers have only three days to cancel the service without penalty, with two other rare exceptions (such as moving to an assisted living home). Vivint offers three main packages that can be customized with add-on equipment to meet the needs of your home. Pricing is based on a custom quote and will vary depending on the equipment selected. A Vivint representative will ask you a few questions about your home in order to help you select the best Vivint products for you.

Vivint home security services require a minimum equipment purchase of $599.99, with installation fees ranging from $49.00 to $199.00. With your quote, be sure to ask a Vivint representative for a detailed breakdown of all monthly costs and fees. Vivint charges monthly fees, such as $1.48 for cellular network maintenance.

Smart monitoring starts at $19.99 per month, but you must add optional features like cloud storage until your total monthly monitoring fee is at least $29.99. Monitoring plans include professional monitoring 24 hours a day, seven days a week, as well as the ability to conduct your own monitoring via the app and security hub. Vivint allows customers to pay in full or arrange a payment plan for their hardware. If you purchase all of your Vivint devices in advance, you will be eligible for month-to-month monitoring. Otherwise, a payment plan will necessitate a 60-month commitment.

Vivint does not provide the industry-standard 30-day trial period that many of the other companies in our Best Home Security Systems of 2023 rating do. You have three days to decide whether or not to cancel the service completely. Otherwise, you may be required to pay a fee based on the length of your contract when you cancel your service.

The cost of a Vivint home security system is determined by the items you require. For instance, if you only require the Vivint Starter Package, it costs $599.99. Customers, on the other hand, may end up spending thousands of dollars on the initial equipment. The starter package does include a $100.00 credit for optional equipment such as door sensors. The cost of installation is included in the package price.

A larger home may require more than what is included in the Vivint Starter Package. The higher-priced packages could cost those homeowners more than $1,000. If you want to add smart door locks and video doorbell cameras to your system, the price of your package will rise as well. Customers can pay for all equipment upfront or monthly with Vivint. Customers can also pay to store video clips from cameras in their package for 14 days. This will set you back $5 per month. Vivint also provides a service to help protect your vehicle. Vivint's Car Guard costs $199 for the device and $10 per month for one vehicle. Each additional device costs an additional $5 per month.

With Vivint's home security systems, professional monitoring is also available. These plans begin at $29.99 per month and include remote system access and a 120-day warranty. If you buy your equipment in advance, Vivint will let you pay for the services monthly. You can probably get a discount on your homeowner's insurance if you have a home security system. When a home security system is installed, homeowners can expect to save between 5% and 20%. Also, if you need to file a claim, having a camera will make it easier to document.

Vivint CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Account Number
  • Reason for Cancellation
  • Password

E-Mail

Follow these steps:

  1. Pick up your phone and call 1-800-216-5232
  2. Help the representative locate your account by providing the info they ask for
  3. Ask for information about cancelling your account
  4. Create an email requesting cancellation
  5. Help the representative locate your account by providing the info they ask for
  6. Shoot the email to [email protected]
  7. It's important to keep the info about your cancellation, just in case!

Fax

Follow these steps:

  1. Pick up your phone and call 1-800-216-5232
  2. Ask for information about cancelling your account
  3. Help the representative locate your account by providing the info they ask for
  4. Create a letter requesting cancellation
  5. Help the representative locate your account by providing the info they ask for
  6. Using fax, send your letter to 801-377-4116

MORE ABOUT Vivint

Address
Address 1 4931 North 300 West
City Provo
State/Province/Region UT
Zip/Postal Code 84604
Country USA 
Contact Information
Phone 1 800-216-5232
Phone 2 403-476-9572
Email 1 [email protected]
Email 2 [email protected]
Twitter Url https://twitter.com/VivintHome
Facebook Url https://www.facebook.com/VivintHome
Main Site Url https://www.vivint.com
Help Site Url https://support.vivint.com
Web Chat Url https://support.vivint.com
Fax 801-377-4116
Policies
Terms Of Service Url https://www.vivint.com/company/policies/terms-of-use
Privacy Policy Url https://www.vivint.com/company/policies/privacy

Known Vivint charges

  • ACH HOLD VIVINT RECEIVABLE ON 02/16
  • ACH HOLD VIVINT RECEIVABLE ON 04/01
  • ACH HOLD VIVINT RECEIVABLE ON 04/15
  • ACH Transaction – VIVINT VIVINT
  • ACH – VIVINT VIVINT
  • ACH WITHDRAWAL VIVINT TYPE: RECEIVABLE CO: VIVINT DATA: DYNAMICS EFT DEPOSIT % ACH Trace
  • ACH WITHDRAWAL VIVINT TYPE: RECEIVABLE CO: VIVINT DATA: DYNAMICS EFT DEPOSIT %% ACH Trace
  • CHECKCARD VIVINT INC. PROVO UTUS
  • CHECKcard VIVINT INC/US 800-216-5232 UT
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  • DBT HOLD on 03/31/16 / VIVINT WIRELESS PROVO UT
  • DBT HOLD on 04/12/16 / VIVINT WIRELESS PROVO UT
  • DBT HOLD on 05/12/16 / VIVINT WIRELESS PROVO UT
  • DBT PURCHASE ON 01/12
  • DBT PURCHASE ON 02/12
  • DBT PURCHASE ON 04/01
  • DBT PURCHASE ON 04/12
  • DBT PURCHASE ON 05/12
  • DBT PURCHASE ON 12/12
  • DEBIT CARD PURCHASE – VIVINT INC US UT
  • DEBIT CARD PURCHASE – VIVINT INC US xxx-xxx-5232 UT
  • Misc. Debit VIVINT INC. PROVO UTUS
  • PENDING DEBIT CARD PURCHASE – VIVINT INC/US
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  • PURCHASE VIVINT INC/U PROVO UT card
  • Visa Check Card VIVINT INC. PROVO UTUS MC
  • VIVINT
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  • VIVINT CITIZ*PMT1OF60
  • VIVINT CITIZ*PMT1OF60 844-7376900 CT
  • VIVINT CITIZ*PMT2OF60
  • Vivint, Inc. Bill Payment
  • VIVINT INC/US
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  • VIVINT INC/US 800-216-5232
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  • VIVINT INC US PROVO UT
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  • VIVINT INC US UT
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  • VIVINT RECEIVABLE
  • VIVINT RECEIVABLE PPD ID:
  • VIVINT RECEIVABLE PPD ID: 1203754038
  • VIVINT SOLAR
  • VIVINT SOLAR DEV
  • VIVINT SOLAR FU
  • VIVINT SOLAR FUN
  • VIVINT SOLAR WEB PMT JEANCLAUDE AMISIAL
  • VIVINT VIVINT PPD ID: J203754038
  • VIVINT WIRELESS
  • VIVINT WIRELESS INC 800-216-5232 UT