How to Cancel ipsy Glam Bag

About Ipsy

Whether you've been in a long-term relationship with your Glam Bag or you've always wanted one (or more), it's useful to understand what makes the IPSY and Glam Bag experience unique. Your Glam Bag is a well-deserved treat that helps you express your beauty in a way that's uniquely you, aside from being a monthly surprise in the mail that you'll always look forward to receiving.

IPSY is a beauty subscription service that sends a box of personalized beauty products to your door, making it easier to discover new go-tos, feed your beauty passion, and try your favorite brands at a great price. IPSY is the most personalized beauty subscription on the market because you always have a say in what goes in your bag (from telling them your preferences in their Beauty Quiz to choosing and adding products to your shipments).

IPSY was founded with a single goal in mind: to inspire people all over the world to express their individual beauty. Everything they do is to help you on your path to self-discovery, so you can be confident in letting your unique beauty shine every day. IPSY arose from the YouTube beauty movement (led by makeup artist Michelle Phan), and they unabashedly support the self-expression and inclusivity that made it possible. That's also how the Glam Bag -”a collection of personalized beauty products you can't wait to try, test, and share with your friends -”was born.

It all starts with your Beauty Quiz, a brief questionnaire that asks you questions about your beauty preferences, skin tone, hair color, eye color, favorite brands, and more. Using your responses, they create a bag that's unique to you by matching you with beauty products based on your preferences, and they send you a new bag of beauty favorites every month (tip: you can change the frequency if you want). Your first bag is billed as soon as you join; after that, billing occurs on the last day of the month for the following month's bag, with your bag shipping out about two weeks later.

The Glam Bag subscription from IPSY costs $13/month, but they also offer other subscriptions to fit any lifestyle or preference. The cosmetics bag that started it all. Glam Bag, their OG subscription, helps you discover your new favorites by sending you five personalized, deluxe-size beauty samples (worth over $50) in a cute makeup bag. You also get to choose one product for your bag each month, making this self-care treat even more enjoyable.

The Glam Bag Plus subscription costs $28 per month. All of your favorites, in full-size. Glam Bag Plus includes five personalized, full-size beauty products (valued at over $120) in a themed drawstring bag. Whether you're trying out the hottest new brands or replenishing your supply, there's always something to love because you get to choose three of your five products each month.

The cost of Glam Bag X is $58 per quarter. Are you feeling a little extra? Glam Bag X is a quarterly, members-only upgrade to your monthly IPSY membership that includes eight full-size products (worth up to $350) hand-picked by beauty's most influential tastemakers and celebrities. Consider it your all-access pass to the most-coveted brands, hottest launches, and must-try beauty products -”and you even get to choose three full-size products each shipment. Glam Bag X replaces your regular monthly bag during upgrade months (February, May, August, and November). Can't decide between the two? No worries. You can sign up for one, two, or all three plans at the same time.

Glam Bag is currently available in Canada (including territories and military locations), the United States (including territories, PO Boxes, APO, DPO, and FPO boxes), and Mexico. Glam Bag Plus and Glam Bag X are only available to members in the United States (including Alaska and Hawaii). If the bag you want isn't available in your area, don't worry -”they're always looking for ways to improve the Glam Bag experience, so stay tuned for updates on expanded IPSY availability.

The Glam Bag contains five deluxe-size beauty samples (valued at $50+), while the Glam Bag Plus contains five full-size products (valued at $120+). The Glam Bag X comes with eight full-size, celeb-curated products (worth up to $350). When it comes to selection, Glam Bag subscribers get to choose one product per month, while Glam Bag Plus and Glam Bag X subscribers get to choose three.

The more information you provide about your preferences, the more they can personalize your Glam Bag -”so communicate with them! They always look at your profile to hand-pick Glam Bag products they know you'll enjoy. Are you going through a blush phase or need a break from highlighter? You can change your preferences in your Beauty Quiz at any time, and the changes will be reflected in your Beauty Profile. Reviewing your products (as soon as you've tried them) is the best way to help them make your bag feel more and more like you each month. Don't be shy; they want to hear from you.

If you decide you don't like lipstick or contouring, you can retake your Beauty Quiz and update your profile at any time. They will do their best to tailor your future Glam Bags to your current preferences. Around the third week of each month, you can begin reviewing the products for the current month. They want to know if you're still in love with something you received months ago! You can go back and review your Glam Bag products (up to five months ago).

Look for an email from them around the 2nd of the month revealing what's in your bag. You'll be able to see the product you selected for your bag before discovering the four personalized products IPSY chose for you. You'll also be able to see your bag's products on IPSY.com around this time. Your bag will arrive two weeks after they successfully charge your credit card, which reflects the time it takes to personalize the five products in your Glam Bag, pack everything in a stylish and cute makeup bag, and mail it to you via standard ground shipping.

If this is your first Glam Bag (congratulations! ), they will bill you as soon as you select a plan and provide payment information. Following that, they attempt to bill you for your upcoming bag on the last day of the month. For example, they might try to bill you for your March Glam Bag membership on the last day of February. They try to bill you on the last day of the month preceding your 12-month membership for annual memberships. For example, if you received your first Glam bag in March 2018, they will attempt to bill you for your 12-month membership renewal on February 28, 2019.

Ipsy CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Pick up your phone and call (855) 661-0018
  2. Tell the representative that you'd like to cancel
  3. Help the representative locate your account by providing the info they ask for
  4. Ask the representative for a receipt, email, or confirmation number
  5. It's important to keep the info about your cancellation, just in case!

E-Mail

Follow these steps:

  1. Shoot the email to [email protected]
  2. Create an email requesting cancellation, for a confirmation number and final billing details

Login

Follow these steps:

  1. Head over to https://www.ipsy.com/
  2. Continue by clicking on profile picture at top right hand side of screen
  3. Pick My account
  4. Continue by clicking on Subscription & Purchases
  5. Continue by clicking on Cancel subscription and follow the prompts
  6. Continue by clicking on link in confirmation e-mail you receive to confirm cancellation

MORE ABOUT Ipsy

Address
Address 1 201 Baldwin Ave
Address 2 Second Floor
City San Mateo
State/Province/Region CA
Zip/Postal Code 94401
Country United States
Contact Information
Phone 1 (855) 661-0018
Phone 2 888-769-4526
Email 1 [email protected]
Email 2 [email protected]
Email 3 [email protected]
Twitter Url https://twitter.com/ipsy
Facebook Url https://www.facebook.com/ipsy
Main Site Url https://www.ipsy.com/
Help Site Url http://help.ipsy.com/
Contact Form Url http://help.ipsy.com/customer/portal/emails/new
Policies
Terms Of Service Url https://www.ipsy.com/terms
Privacy Policy Url https://www.ipsy.com/privacy

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