How to Cancel DONUTPLAY

• donutplay.com
• Donut Play

Donutplay is a media library and streaming service. The site is owned and operated by the Chalon Corporation. Chalon is based in Charlotte, North Carolina. Members of Donutplay have access to a large media library that includes over 1 million media titles including movies, video games, electronic books, and music. Donutplay states that new content is updated and added to the site daily to keep the library as up-to-date as possible. Donutplay states the media library includes more than 10,000 movies, 5,000 games, 20,000 books, and 100,000 albums. Premium memberships also include a complimentary tablet to use for accessing Donutplay content.

Premium memberships are available in three different payment plan options. A monthly premium membership is available for $39.95 per month which is billed every 30 days. These memberships renew automatically each month and can be canceled at any time without penalty. A 3-month membership is available for $16.65 per month which is billed every 30 days. These memberships also renew each month automatically, but unlike monthly memberships, these must be kept for the 3-month commitment before they are eligible to be canceled. 5-month memberships are available for $12.99 per month billed every 30 days. These memberships also renew automatically every month but like the 3-month memberships must be kept for the 5-month commitment period before being eligible to be canceled. If a member cancels their premium membership they may downgrade to a free account which allows for the purchase of content on a per-item basis. Refunds are sometimes available for the unused time that remains on a premium membership when canceled. More information is available below to assist in canceling your Donutplay membership.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Pick up your phone and call 1-888-991-4415
2. Tell the representative that you'd like to cancel
3. Help the representative locate your account by providing the info they ask for
4. Ask the representative for a receipt, email, or confirmation number
5. If you're unsure, ask if you're going to be charged again
6. It's important to keep the info about your cancellation, just in case!